Council tax reductions for single occupants
Your council tax may be reduced by 25% if you're the only resident aged 18 or over. This covers your full bill, including water and sewerage charges.
This 25% discount is for properties where only one person lives.
You may still qualify for a reduction even if you live with others who're aged 18 or over. We ignore certain groups (known as disregarded persons) when counting the people living in your home and calculating your council tax.
How to apply
You'll need to provide:
- personal details
- address details
- information about other people living in your home
- bank account details (if you wish to pay by Direct Debit)
You can also call 030 33 33 3005 or visit a Customer Service Centre to apply.
What happens next
We aim to deal with applications within 10 working days of receiving all the relevant information.
The reduction will be applied to your account from the date you qualify and we can backdate the claim if necessary. We'll update your account as soon as the decision is made and issue a new bill by post.
We'll write to you and explain why we've made this decision, you've got the right to ask for a review if you're unhappy with the outcome. Our decision letter will explain how to appeal and what information you'll need to provide to support your case. We aim to deal with disputes within 5 working days.
Changes in your circumstances
You should always let us know if your circumstances change for any reason.
Call 030 33 33 3005 or visit one of our customer service centres