Planning and Building Update

Find out more about the changes to the Planning and Buildings Standards Service.

Development Management Annual Customer Survey 2024

In line with recommendations from an independent review carried out in relation the Development Management Service, we are undertaking our first annual customer survey to gain users views of the Service.

The survey will be open until 30 April 2024. The survey should only take a few moments of your time and all your responses play a part in helping the Development Management Service improve our offer to you as the customer.

The survey has been designed to be anonymous and does not ask for any personal information. If you have any questions regarding the survey do not hesitate to email planning@dumgal.gov.uk. We look forward to hearing your feedback.

Development Management Service update

Please note that due to a combination of an increase in applications / workload and staff absences / vacancies, the Council's Development Management is presently facing considerable work pressures.  Accordingly, decision and response timescales may be longer than we would like them to be.  Your understanding and patience is appreciated.

For further background, please see the reports to the Economy and Resources Committee setting out the independent review of the service, the resultant Action Plan to address the 17 recommendations made and the additional resourcing required.  The Committee agreed to all of the recommendations and these are in the process of being implemented.

New Planning and Building Warrant applications

Payment can be made either by the Scottish Government's eDevelopment portal or by the Pay it section on this site.

Payments by Cheque, Telephone or BACS will no longer be accepted.

There is a flat rate of £30 fee for any planning applications which require to be advertised in a local newspaper.

We will only be accepting new planning and building warrants or amended drawings via the Scottish Government's eDevelopment portal.

Representations to planning applications

We only accept representations electronically either via the ePlanning website or by emailing planning@dumgal.gov.uk

Duty Officers

The Service offers a telephone Duty Service which is available by telephone between 10am and 12.30pm Tuesday and Thursday only. Please call 01387 260199. The Duty Officer will not be available outside of these times. A limited service is available and it best to contact us with your enquiry by email to planning@dumgal.gov.uk or buildingstandards@dumgal.gov.uk

A Duty Officer will not be available to be seen at the Council's reception without a pre-arranged appointment. A pre-booked appointment must be made prior to visiting the reception.

Short Term Lets

Guidance has been produced to advise on how the Planning Authority will determine if planning permission is required for a short term let.

Page last updated: 20/03/2024
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