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Trading standards advice for consumers

We provide consumer protection and regulate local trading. Advice on a range of consumer problems is provided in partnership with the Citizens Advice Scotland.

Citizens Advice Scotland can provide information and advice on a range of consumer issues including:

  • faulty goods and services
  • scams
  • buying a used car
  • holiday problems

Visit Citizens Advice Scotland

Contact Citizens Advice Scotland's Consumer Helpline or call 03454 04 05 06 if you need more help with a consumer problem.

Report a scam or illegal trading

We're particularly interested in receiving information about:

  • traders calling on you to offer home improvement services, such as gardening, roofing and driveway work.
  • traders who exploit you with over-priced or misdescribed goods or services.
  • traders supplying age restricted products, such as tobacco, alcohol, knives or fireworks to those under age.
  • illegal money lending activity (loan sharks)
  • scam mail such as lottery win letters
  • counterfeit (fake) goods
  • the sale of non-duty paid cigarettes

Submit a scam report online

You can also email tradingstandards@dumgal.gov.uk or call 030 33 33 3000.

Doorstep crime and no cold calling zones

Trusted Trader scheme

Our Trusted Trader scheme helps you to choose a reputable trader from customer feedback.

Recalled goods

We monitor the safety of goods on sale and you can find out about recalled goods.

Page last updated: 24/03/17