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Planning advice and enquiries

You can ask us for general planning advice or make a more formal enquiry before submitting an application.

General planning advice

A duty officer is available Monday to Friday between 10am and 1pm to provide general advice on the planning system and processes.

  • Call 01387 260199
  • Visit Ashwood House in Stranraer (Thursday)
  • Visit Kirkbank House in Dumfries (Tuesday, Wednesday and Friday)

Pre-application enquiries

We can provide detailed advice on the suitability of a proposal before an application is submitted. This is a useful if you have specific queries or a more complex case.

Enquiry forms are available which explain the information that we'll need to be able to provide an accurate response. We'll use the information you give us to research the history of a site, check for similar proposals and look into planning restrictions.

Download the relevant form:

Send your completed form to Kirkbank House, English Street, Dumfries, DG1 2DD.

We aim to respond to most enquiries within 21 days but it takes longer to deal with enquiries for major developments, we aim to respond within 6 weeks in these cases.

Other sources of support

Planning applications we receive are assessed against land allocations and policies within the Local Development Plan which sets out a vision for how Dumfries and Galloway will look in 20 years time and describes where development will take place and where it will not.

We've produced guidance in response to some of the most common enquiries we receive. These documents should help before you submit an enquiry, they cover the circumstances when planning permission (or other consents) will be required as well as the key issues when submitting an application:

PAS is a national charity providing free impartial, confidential and independent advice on all planning matters. Their free advice can help members of the public and community groups understand the processes involved.

Sign up for email newsletters

You can subscribe to email updates to get the latest news from our planning service straight to your inbox.

These updates will not provide information on specific applications, you should register on our planning system if you want to track applications and receive alerts about new applications.

Page last updated: 02/06/17