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Universal Credit

The UK Government is replacing the different working age benefits with one single new benefit called Universal Credit which is paid directly to you.

Universal Credit is means tested and replaces several income assessed benefits such as:

  • Income Support
  • Housing Benefit
  • Income-Based Jobseeker's Allowance
  • Income-Based Employment Support Allowance
  • Child Tax Credit
  • Working Tax Credit

Universal Credit is being rolled out gradually in Dumfries and Galloway.

Applying for Universal Credit

You'll only be able to apply online to make a claim in the future. We can help with access to computers and filling in online forms.

The hub in Dumfries and our libraries across the region offer free courses and workshops as well as drop-in access so you'll be able to apply online without difficulty.

Direct payment

Universal Credit is a monthly payment directly into your bank account. You'll need to set an account up if you don't have one and a bank can help you do this

You'll be responsible for paying your rent so it's a good idea to set up a direct debit to your landlord. You could lose your home if you don't pay your rent.

Page last updated: 13/09/17