Renew loans from the library

There are a number of ways to extend your loans for free. You can:

• renew your items online
• visit or phone one of our local libraries

You need your library membership card when renewing. You'll also need your PIN code (usually your date of birth in DDMMYYYY format) to renew items online.

You'll still have to pay charges on overdue items even if you renew them.

Items that can't be renewed

You can't extend DVD loans but you can pay to borrow them again if they aren't reserved.

eBooks, eMagazines and eAudiobooks can't be renewed but can easily be downloaded again when your loan expires.

Having problems renewing items online?

This may be because:

• your membership is coming up for renewal
• you've reached the renewal limit on items
• another customer has requested the item
• you need to reset your PIN code

Call a library or email yourlibrary@dumgal.gov.uk for help.