Coronavirus (COVID-19) -
Information and advice.

Planning and building

COVID-19 Updates

Closure of Kirkbank and Ashwood House

The Planning and Building Standards offices (Kirkbank in Dumfries and Ashwood House in Stranraer) are now closed until further notice to visiting members of the public.

Please contact the respective teams by telephone using 01387 260199, or via email only using:

Existing Planning and Building Warrant applications

Officers will be working from home and will continue to process all existing applications. You should continue to contact the relevant case officer as normal.

New Planning and Building Warrant applications

Due to the office closures, we regret we are unable to accept the following payment methods until further notice:

  • Cheque Payments
  • Telephone Payments
  • BACS

Payment can be made either by the Scottish Government's eDevelopment portal or by the Pay it section of  For the duration of the COVID19 event, please add a flat rate of £30 fee for any planning applications which require to be advertised in a local newspaper.

We will only be accepting new planning and building warrants or amended drawings via the Scottish Government's eDevelopment portal.

Representations to planning applications

We will only be accepting representations electronically either via the ePlanning website or by emailing

Planning pre-application enquiries

For details of pre-application enquiries, please see the Planning advice and enquiries page.

Duty Officers

There will be no duty officers available and we will only be able to respond to electronic queries submitted to for Planning queries or for Building Standards queries.

Page last updated: 02/09/2021
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