Contact us

Get in touch

• Contact us via the website
• Email contact@dumgal.gov.uk
• Call 030 33 33 3000
• British Sign Language (BSL) users can contact us by using Contact Scotland BSL
• Visit a Customer Service Centre
• Write to Council HQ, English Street, Dumfries, DG1 2DD
• Like Dumfries and Galloway Council on Facebook
• Follow @dgcouncil on Twitter

If you've already been in touch with us then you can complete a short feedback survey to help us understand what we do well or where we can improve:

Tell us how we're doing

Other ways to have your say

Your feedback helps us prioritise and shape services. There are several ways for individuals and communities in Dumfries and Galloway to have their voices heard and influence decisions that affect them:

• Take part in our consultations - we regularly consult on a variety of issues as we review services
• Speak to your local councillors - speak to elected members about council issues
• - submit feedback to help improve services
• Fault reporting - tell us about issues like potholes, missed bins or broken street lights
• Comment on a planning application - support or object to local planning applications
• Make a Participation Request - ask us to work with you to improve local outcomes
• Submit a Ward Event proposal - propose a topic to discuss at an event with councillors
• Community councils - get involved in your local community council