Make a comment or compliment
Your suggestions can help shape and improve the service you receive.
It is important for us to understand your experience of dealing with Dumfries and Galloway Council. If there is an area where we could do better, we want to learn from your experience and improve how we deliver our services. Your feedback helps us to understand what you think about the service you have received.
Comments
A comment might be some brief feedback about how we have handled a situation or delivered a service. It is often best to pass a comment straight to the service it relates to so that they can take any necessary action. You may be suggesting an improvement to what they do or a change to how they operate.
Compliments
It is important for us to know when we are getting it right. If you have positive feedback about a service or staff member, it is useful for us to know. When we receive a compliment, it is passed on to the relevant manager and fed back to the staff involved in delivering that service.
Make a comment or compliment
If you don't want to speak to the service directly and you want to provide feedback on how we have handled a situation or delivered a service, or you want to give us a compliment you can do this online.
Make a comment or compliment online
You can also:
- Email commentsandcomplaints@dumgal.gov.uk
- Call 01387 260467
