Coronavirus (COVID-19) -
All You Need To Know

Bulky waste collection

You can pay us to collect and dispose of large items or lots of waste from your home that won't fit in your bin such as sofas, garden waste, bikes and mattresses.

COVID-19 update

The Bulky and White Goods Uplift Service will resume on 1 June 2020.  Bookings for this service will be taken from 25 May 2020.

At the moment we are only able to take payment and bookings over the phone, call us on 030 33 33 3000 to book.


It costs £13.95 for us to collect up to 3 bulky items or 10 bags.

What we'll collect

You can use the bulky uplift service to dispose of:

  • old and unusable furniture (such as sofas, bed frames, mattresses or wardrobes)
  • bathroom suites (such as baths and sinks)
  • garden waste
  • other large household and garden items (such as pianos or sheds)
  • other large metal items (such as garage doors and radiators)

What we can't collect

The bulky uplift service isn't suitable for:

You can take these along to your nearest recycling centre .

We also offer separate services for:

Double check we can uplift the items you want to get rid of when making a request.

Request a collection

  • Call 030 33 33 3000 and pay by credit or debit card
  • Visit one of our Customer Service Centres and pay by cash, card or cheque (this option is not available at this moment May/June 2020)

Please note that we are unable to offer refunds should you cancel your bulky uplift less than 5 days before scheduled uplift day.

Collection days

We'll let you know which day your items will be uplifted so that you can have them ready for collection. You need to put the items at your usual waste collection point by 7.30am on the day we're coming.

We can't offer any help to carry large items from your home to the collection point.

Page last updated: 25/05/2020
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