Visiting and Contacting Us
The Heritage Service is based within the Ewart Library, Dumfries.
Update - 25 November 2024
We're pleased to tell you that the Ewart Library is being refurbished. This means that the library will be closed from 6 January 2025 for 4 months to allow us to complete all the planned refurbishments.
To ensure you can continue to access our services we have extended the hours at Georgetown Customer Service Centre and Lochthorn Customer Service Centre.
You can reach us on the following details should you wish to do so:
- Library Enquiries: yourlibrary@dumgal.gov.uk
- Heritage Enquiries: heritage@dumgal.gov.uk
- Or call us on 030 33 33 3004
Book are available to borrow and return from any of the Customer Service Centres. We have extended the Opening Hours at Georgetown Customer Service Centre and Lochthorn Customer Service Centre during the refurbishments.
Appointments for Blue Badge or NEC Cards can be booked on site or by calling 030 33 33 3004, appointments can be delivered at your nearest Customer Service Centre. Georgetown will be hosting an extra Bookbug Session every Monday at 10am.
Waste Sacks will be available from other Customer Service Centres, the locations of collection points will be detailed on letters given from Waste Services. There is no change to our Community Outreach Service during the refurbishments.
Book Groups will be affected, however groups can pre-order multiple sets to collect prior to the 6 January 2025 from their normal allocated site. Book Groups will be contacted directly.
Heritage Services will be available by appointment. Please email heritage@dumgal.gov.uk
We ask that you make an appointment before visiting so we can gather the items you require and reserve you a space.
Many of our collections are stored off site and we therefore require a minimum of 7 working days' notice prior to the appointment to arrange for records to brought to site.
Opening times
The Heritage Room is open for you to access a range of resources.
Monday, Tuesday, Friday: 9am - 5pm
Wednesday and Thursday: 9am - 6pm
Saturday: 9am - 12 noon
Please note staff are available for basic support other than on Saturdays. Archive appointments are not available on a Saturday.
To view any other collections and resource material please make an appointment.
Booking
To book an appointment, make an enquiry, reserve a space and order collections please:
- Email: heritage@dumgal.gov.uk
- Telephone: 01387 260285
Contact us
Heritage Service
Ewart Library
Catherine Street
Dumfries
DG1 1JB
Email: heritage@dumgal.gov.uk
Telephone: 01387 260285
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