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Website accessibility

We aim to provide information via our website in a way which is accessible to everyone by meeting government standards on accessibility.

We try to maintain WAI Level AA accessibility.

Dumfries and Galloway Council will make reasonable adjustments in order to make all web-based information and services accessible and equally effective to all regardless of disability. Dumfries and Galloway Council will adhere to the World Wide Web Consortium (W3C)'s AA standard.

The website has been designed to comply with the guidelines issued by W3C/WAI. The Site was also validated as HTML 4.01 Transitional, using the W3C and Web Design Group validators, with CSS compliance.

We are continually working to maintain and improve levels of accessibility. If you experience problems with the site then please contact the Corporate Website Co-ordinator and we will try to sort out the problem.

Access Keys

Access keys provide a quick way to navigate round the site without using a mouse. This can help those using a screen reader or a talking browser.

s  skip navigation
1  Home page
3  Site Map
4  Search
0  Accessibility Help Page

To use these keys:

For the Windows-based platform: if the browser is Netscape/Mozilla etc, hold down the 'Alt' key and press the assigned key on the keyboard; if the browser is Internet Explorer, do the same as for Netscape, but also press the 'enter' key to navigate to a page.

For the Macintosh platform, hold down the left-hand 'Control' and press the assigned key on the keyboard. (eg. Control-1 navigates to the home page.)

Common Keyboard shortcuts in Windows 95,98,2000,Me

'F1' - Displays the help file for the current program.

'Alt' + 'Tab' - Quickly switch between current running programs.

'Ctrl' + 'C' - Copies selected text\graphics to the clipboard.

'Ctrl' + 'V' - Pastes text\graphics from the clipboard.

'Ctrl' + 'X' - Cuts selected text\graphics to the clipboard.

'Windows Key' + 'D' - Shows your desktop

'Windows Key' + 'E' - Starts Windows Explorer

'Windows Key' + 'U' - Displays the Windows utility manager dialog box for controlling accessibility options

Change Text Size

You can use the text size option icons (Text size A A A) at the top of every page on this website to make the text bigger. You may also use your browser settings to change the text size for all the web sites that you visit. How you do this may be slightly different depending on the browser that you use. For more information on how to make the text bigger in your web browser go to My Web My Way on the BBC website.

File Downloads

Adobe Acrobat

Adobe Acrobat Reader

Most of the files which are available to download from the site are provided in Adobe Acrobat PDF format. To view these files you will need to have the Acrobat Reader software. Download Adobe Reader from Adobe's website.


Adobe Flash Player

Parts of our website may use Flash to help convey information more effectively, particularly for users with cognitive disabilities. If you cannot view these files please Download and install Adobe Flash Player. It is free and should only take a few minutes to install.

My Web My Way

Do you need help in making the web easier to use? My Web My Way Site on the BBC explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you.

Related Information

Contact Details


Corporate Website Co-ordinator

Communications Unit
Council Offices
English Street

Tel: 01387 260335
Fax: 01387 260334
Email this contact
Web: Visit website

External Links

Contact Dumfries and Galloway Council T: 030 33 33 3000

Council Offices
English Street

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