Dumfries and Galloway Council is committed to putting its customers at the forefront of everything we do so our services meet customers needs and give value for money. Our website is part of that commitment. It provides access to a wide range of information about the Council, our services and the area.

Contacting Dumfries and Galloway Council - you can:

• complete the Contact Us Formonline
• telephone 030 33 33 3000 with enquiries
• email your enquiry to cis@dumgal.gov.uk
• report a , including a fault with street lights, report a nest or an incident relating to the gulls or notify us of potholes or other road defect
• visit our Customer Service Centres, where Customer Service advisors are available to answer any customer queries or to direct customers to the correct service within the Council and or its partners
• write to Dumfries and Galloway Council, Council Headquarters, Council Offices, English Street, Dumfries, DG1 2DD
• follow@dgcouncil on Twitter to receive updates, view our Twitter policy for more information

Facebook Page

Why not follow us on Facebook?

Media Enquiries Only

Journalists are requested not to contact individual departments.  Our Communications Unit will be pleased to assist you and arrange for an appropriate spokesperson to be made available for you.  Copies of press releases issued by the council are published online.

Website Feedback

If you have any comments or feedback regarding our website, please email the webteam@dumgal.gov.uk providing as much detail as you can.

Comments, Compliments and Complaints

Help us to better understand what we are doing well and where we can improve. We welcome and encourage your feedback.

It is important for us to understand your experience of dealing with Dumfries and Galloway Council.  If we are doing something well, we want to build on that.  If there is an area where we could do better, we want to learn from your experience and improve how we deliver our services.  Your feedback helps us to understand what you think about the service you have received.

For more information on how you can give us your feedback please visit our Comments, Compliments and Complaints section of the website.

How to Find Council HQ