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Twitter

Twitter is a kind of social media that allows users to send and receive short messages to a large group of users via their phone or the web. Users choose to 'follow' individuals or groups to receive updates from them. Our Council is using Twitter to communicate with residents and visitors.

Twitter


You can find @dgcouncil on Twitter to follow our updates.

Content


The Dumfries and Galloway Council Twitter account is managed by the Communications Unit, on behalf of colleagues across the Council. We may occasionally use some tools which automatically generate tweets but these tweets will not dominate the messages posted.


If you follow us, you can expect between 2-6 tweets a day covering some or all of the following:

  • Latest news from our Council
  • Alerts about new content on this website
  • Invitations to provide feedback during public consultations
  • Urgent updates for Dumfries and Galloway residents
  • Occasional live coverage of events


Following @dgcouncil


We will not automatically follow you back if you follow @dgcouncil. This is to discourage the use of direct messaging, avoid spam handling which wastes resources and allows our followers to easily identify other Twitter users that we think are relevant. 

However, being followed by Dumfries and Galloway Council does not imply endorsement of any kind.


Availability


We will update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.


@Replies and Direct Messages


We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.

The Comms Unit reads all @replies and Direct Messages and ensures that any emerging themes or helpful suggestions are passed to the relevant people in our Council.

Twitter is just one way you can use to contact our Council.  Details of other ways can be found on the the contact us section of this website.


Follow dgcouncil on Twitter

Social Media Acceptable Use Guide

Please read our social media acceptable use guide for more information on our use of social media.

Formal complaints and feedback

If you wish to make a formal complaint or feedback any information formally please use the Comments, Compliments and Complaints section of the website.


- View the official facebook page for Dumfries and Galloway Council
- Subscribe to Council videos on YouTube
- View the Council photostream on Flickr



Council Services on Twitter


The following Dumfries and Galloway Council services also have their own accounts on Twitter:

Related Information

Contact Details

 

Communications Unit

Council Offices
English Street
Dumfries
DG1 2DD

Tel: 01387 260331
Fax: 01387 260034
Email this contact

External Links

Contact Dumfries and Galloway Council T: 030 33 33 3000

Council Offices
English Street
Dumfries
DG1 2DD

Comments, Compliments and Complaints