Privacy and cookies
We take your privacy seriously. We will never knowingly pass your information to external organisations or individuals where this information can identify you.
We may, however, ask you for personal details like your email and postal address if you have asked us to get in touch with you.
Cookies are small text files that are placed on your device by websites that you visit. They make sites work more efficiently and provide information to the owners of the site.
This table shows which cookies we use and why.
|Content Management System cookie|
|Used to maintain session information for the Microsoft .NET framework that runs our Website|
Used to maintain session information for the platforms other than Microsoft .NET that run our Website.
Used to maintain session information for users who choose to view the site in different contrast modes.
|Essential site cookie||ASP.NET_SessionId||This cookie is essential for the website to operate and is set upon your arrival to the Dumfries & Galloway Council site. The cookie is deleted when you close the browser.|
|Archives Catalogue||Archive.Catalog.Search.||This cookie remembers the last search made by the user in the user's browser.|
|JSESSIONID||This cookie ensures the correct function of our online Planning and Report it online Applications, and it is deleted when you close your browser.|
|Persistent cookie set by Google maps. On some pages we embed interactive maps using Google Maps.||Terms of Service for Google Maps|
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.||View an overview of privacy at Google|
|JSESSIONID||This cookie is deleted when you close your browser.|
|Netloan reservation system for Dumfries & Galloway Council Libraries||ASP.NET_SessionId||Used to maintain session information for the Microsoft .NET framework that runs our Website|
|These cookies are necessary for the library catalogue to function.|
No personal information is stored in these cookies and they are removed when you close your browser.
|Capita payment facility||JSessionId||This cookie is essential for the correct functioning of the Capita payment application. It is deleted when you close your browser.||View an overview of privacy at Capita|
|Website Take-up Service||Socitm_include_me[x]|
|This cookie is set by our Website customer survey system, Socitm Insight Website take-up service (WTS) to determine whether a customer has participated in the WTS survey on a subscriber's website or has rejected taking part. The survey uses this information to prevent the same customer using the same user account on the same computer from being asked to participate in the survey again during the current survey year. The only use made of the cookies is to prevent customers being invited to participate multiple times in the same survey. They contain no personally identifiable information.||Socitm Cookie use guidance|
How to disable and delete cookies
You can restrict or block the cookies which are set by us, or any other website, though your browser settings but please be aware that restricting cookies may have an impact on the way our website functions.
We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but it will not store cookie information that identifies you.
Third party cookies and other websites
Disable Flash cookies
Restricting the use of Adobe Flash cookies may affect the features which use Flash based content on our sites.
We use encryption technology to protect any personal information you submit to our online services.
We fully co-operate with the Police to identify those who use our service for illegal activities. We reserve the right to report to the Police any activities that we reasonably believe to be unlawful.
Request personal data we may hold about you